Warranty
Earthquake® has been making rototillers and earth augers for decades. We understand the intricacies of how they function, and continually strive to innovate.
We are one of several outdoor product brands designed and developed by Ardisam, Inc. at our Cumberland, WI headquarters. We have dedicated product specialists that manage the design and manufacture of each product, working to ensure that we consistently create and provide high quality products.
Our dedicated Customer Service representatives are located in Cumberland, WI and stand behind our products and our commitment to quality. They make it their mission to help every customer to the highest standards.
Review warranty statements for products based on term length here, or click either link below to visit Ardisam.com and complete a Warranty action:
Warranty Statements
Earthquake® 5-Year Limited Warranty (Product)
Ardisam, Inc. (Ardisam) warrants this product under a five-year limited warranty to be free from defects in the material or workmanship or both for a period not exceeding 60 consecutive months from the date of original purchase by the first retail consumer or first commercial end user. This warranty does not apply to the engine mounted on the product. “Consumer use”, means personal recreational use by a retail consumer. “Commercial use”, or “commercial application”, means all other uses, including use for commercial, income producing, or rental purposes. Once a product has experienced commercial use, it shall thereafter be considered as a commercial use product for the purpose of this warranty. This warranty applies to the original owner who provides a proof of purchase. This warranty is not transferable. The warranty period begins on the date of purchase by the first retail consumer or commercial end user and continues for the 60 month consecutive period thereafter. Any unit used in a commercial application is covered for a period of 90 days after purchase by the first commercial end user. For the warranty to be valid, the product must be registered online within 30 days of purchase, or the warranty card must be filled out and received by Ardisam within 30 days of purchase. Ardisam shall not be obligated for transportation charges that result from repair or replacement under the terms of this warranty. Transportation charges are the sole responsibility of the purchaser.
This warranty excludes parts that are worn or damaged due to normal wear such as blades, bearings, belts, tines, debris deflector chain, wheels, tires, tri-hammers, j-hammers, chipper knives, seals, bushings, clutches, pulleys, trimmer line, debris shield, line cutter, grips, shafts, springs and cables. This warranty excludes routine maintenance items such as batteries, filter elements, O-rings, seals, lubricants, tune-ups, rotating parts, accessory parts such as hiller furrowers, edger kits, dethatcher kits, manual canister, battery box, nylon collection bag, collection bag mounts, augers, extensions, shocktops, nylon parts bags and height adjustment heads. These warranties shall not cover damage caused by improper storage and maintenance including but not limited to use of unauthorized parts, failure to perform periodic maintenance as specified in product manual, or repairs performed at unauthorized service centers. These warranties apply only to products which have not been subjected to negligent use, abuse, misuse, alteration or overload which includes but is not limited to running the product dry (without oil), or below minimum oil levels, running engine without proper fuel (straight gasoline or mixed gas), damage to tow bar caused by over cornering, using the equipment for a purpose other than that for which it was designed and manufactured, continued use of product after sudden change in vibration, using the equipment in violation of local codes, ordinances and good trade practices, improper installation, operating the equipment above recommended maximums as stated in the accompanying product and/or engine manuals.
This warranty does not cover events beyond the control of Ardisam such as accident, acts of God, lightning, and vandalism. This limited warranty applies only to defects in the material or workmanship. There is no other express warranty. Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one year from purchase, or to the extent permitted by law. All other implied warranties are excluded. Liability for incidental or consequential damages are excluded to the extent exclusion is permitted by law. Ardisam does not assume, and does not authorize any other person to assume for Ardisam, any liability in connection with the sale of Ardisam products. To be at “No Charge,” warranty work must be sent directly to and performed by Ardisam or an Ardisam Authorized Warranty Service Facility. To obtain warranty service and/or replacement instructions, contact the Ardisam Customer Service Department at 1-800-345-6007. If you choose to ship your product to Ardisam for warranty repair, you must first have prior approval from Ardisam by calling the Ardisam Customer Service Department for a return material authorization number (RMA#). Under these circumstances, all items must be shipped prepaid. Ardisam will, in its discretion, at no charge, repair or replace any defective part to which this warranty applies. Ardisam retains the right to change models, specifications and price without notice. Ardisam shall not be obligated to ship any repair or replacement product to any location outside of the United States of America or Canada. Some states and countries do not allow the limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state and country to country.
Earthquake® 5-Year Limited Warranty (4-Cycle Engines)
Ardisam, Inc. (Ardisam) warrants this engine under a five-year limited warranty to be free from defects in the material or workmanship or both for a period not exceeding sixty consecutive months from the date of original purchase by the first retail consumer or first commercial end user. “Consumer use”, means personal recreational use by a retail consumer. “Commercial use”, or “commercial application“, means all other uses, including use for commercial, income producing or rental purposes. Once a product has experienced commercial use, it shall thereafter be considered as a commercial use product for the purpose of this warranty. This warranty applies to the original owner who provides a proof of purchase. This warranty is not transferable. The warranty period begins on the date of purchase by the first retail consumer or commercial end user, and continues for the sixty month consecutive period thereafter. Any unit used in a commercial application is covered for a period of 90 days after purchase by the first commercial end user. For the warranty to be valid, the product must be registered online within 30 days of purchase, or the warranty card must be filled out and received by Ardisam within 30 days of purchase. Ardisam shall not be obligated for transportation charges that result from repair or replacement under the terms of this warranty. Transportation charges are the sole responsibility of the purchaser.
This limited warranty applies to defects in the material or workmanship of the engine only and does not apply to the product to which the engine is mounted. Parts applied to the external engine like clutches, pulleys, belt engagement items are subject to the warranty of the product to which the engine is mounted. Damage resulting from acts of God (or other events beyond Ardisam’s control), accidents, and vandalism, is excluded. This warranty applies only to engines which have not been subjected to negligent use, abuse, or misuse, including but not limited to overload, improper installation, alteration, uses other than those indicated in the product manual, improper storage, operating engine above recommended maximums stated in the manual, operating engine with insufficient, contaminated, or incorrect grade of oil, using gasoline with ethanol greater than 10%, contaminated gasoline, dirt ingestion due to improper air filter maintenance or installation, overheating resulting from engine airflow obstructions such as dirt and vegetation, improper tension of belts creating excessive force on crankshaft, excessive vibration causing loose hardware, unbalanced items attached to the crankshaft, failure to perform periodic maintenance as specified in the manual, or use of unauthorized parts or repairs performed at unauthorized service centers.
This warranty excludes parts that are worn or damaged due to normal wear such as spark plugs, recoil ropes, fuel filters, and bearings. Routine maintenance items such as filter elements, O-rings, seals, lubricants, and tune-ups, as well as, natural fading or peeling from normal deterioration due to weather elements, sea water, and chemicals are also excluded. All parts specified in the “Emissions Control Warranty” contained in the retail package will follow the terms of that agreement and are not included as part of this warranty. There is no other express warranty. Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one year from purchase, or to the extent permitted by law. All other implied warranties are excluded. Liability for incidental or consequential damages are excluded to the extent exclusion is permitted by law. Ardisam does not assume, and does not authorize any other person to assume for Ardisam, any liability in connection with the sale of Ardisam products. To be at “No Charge,” warranty work must be sent directly to and performed by Ardisam or an Ardisam Authorized Warranty Service Facility. To obtain warranty service and/or replacement instructions, contact the Ardisam Customer Service Department at 800-345-6007. If you choose to ship your product to Ardisam for warranty repair, you must first have prior approval from Ardisam by calling the Ardisam Customer Service Department for a return material authorization number (RMA#). Under these circumstances, all items must be shipped prepaid. Ardisam will, in its discretion, at no charge, repair or replace any defective part to which this warranty applies. Ardisam retains the right to change models, specifications and price without notice. Ardisam shall not be obligated to ship any repair or replacement product to any location outside of the United States of America or Canada. Some states and countries do not allow the limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state and country to country.
Earthquake® 5-Year Limited Warranty (2-Cycle Engines)
Ardisam, Inc. (Ardisam) warrants this engine under a five-year limited warranty to be free from defects in the material or workmanship or both for a period not exceeding sixty consecutive months from the date of original purchase by the first retail consumer or first commercial end user. “Consumer use”, means personal recreational use by a retail consumer. “Commercial use”, or “commercial application“, means all other uses, including use for commercial, income producing or rental purposes. Once a product has experienced commercial use, it shall thereafter be considered as a commercial use product for the purpose of this warranty. This warranty applies to the original owner who provides a proof of purchase. This warranty is not transferable. The warranty period begins on the date of purchase by the first retail consumer or commercial end user, and continues for the sixty month consecutive period thereafter. Any unit used in a commercial application is covered for a period of 90 days after purchase by the first commercial end user. For the warranty to be valid, the product must be registered online within 30 days of purchase, or the warranty card must be filled out and received by Ardisam within 30 days of purchase. Ardisam shall not be obligated for transportation charges that result from repair or replacement under the terms of this warranty. Transportation charges are the sole responsibility of the purchaser.
This limited warranty applies to defects in the material or workmanship of the engine only and does not apply to the product to which the engine is mounted. Parts applied to the external engine like clutches, pulleys, belt engagement items are subject to the warranty of the product to which the engine is mounted. Damage resulting from acts of God (or other events beyond Ardisam’s control), accidents, and vandalism, is excluded. This warranty applies only to engines which have not been subjected to negligent use, abuse, or misuse, including but not limited to overload, improper installation, alteration, uses other than those indicated in the product manual, improper storage, operating engine above recommended maximums stated in the manual, operating engine on straight gasoline or with a fuel:oil ratio other than what is specified in the manual, using gasoline with ethanol greater than 10%, contaminated gasoline, dirt ingestion due to improper air filter maintenance or installation, overheating resulting from engine airflow obstructions such as dirt and vegetation, improper tension of belts creating excessive force on crankshaft, excessive vibration causing loose hardware, unbalanced items attached to the crankshaft, failure to perform periodic maintenance as specified in the manual, or use of unauthorized parts or repairs performed at unauthorized service centers.
This warranty excludes parts that are worn or damaged due to normal wear such as spark plugs, recoil ropes, fuel filters, and bearings. Routine maintenance items such as filter elements, O-rings, seals, lubricants, and tune-ups, as well as, natural fading or peeling from normal deterioration due to weather elements, sea water, and chemicals are also excluded. All parts specified in the “Emissions Control Warranty” contained in the retail package will follow the terms of that agreement and are not included as part of this warranty. There is no other express warranty. Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one year from purchase, or to the extent permitted by law. All other implied warranties are excluded. Liability for incidental or consequential damages are excluded to the extent exclusion is permitted by law. Ardisam does not assume, and does not authorize any other person to assume for Ardisam, any liability in connection with the sale of Ardisam products. To be at “No Charge,” warranty work must be sent directly to and performed by Ardisam or an Ardisam Authorized Warranty Service Facility. To obtain warranty service and/or replacement instructions, contact the Ardisam Customer Service Department at 800-345-6007. If you choose to ship your product to Ardisam for warranty repair, you must first have prior approval from Ardisam by calling the Ardisam Customer Service Department for a return material authorization number (RMA#). Under these circumstances, all items must be shipped prepaid. Ardisam will, in its discretion, at no charge, repair or replace any defective part to which this warranty applies. Ardisam retains the right to change models, specifications and price without notice. Ardisam shall not be obligated to ship any repair or replacement product to any location outside of the United States of America or Canada. Some states and countries do not allow the limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state and country to country.
Earthquake® 3-Year Limited Warranty (Battery)
Ardisam, Inc., warrants this battery under a three-year limited warranty to be free from defects in materials or workmanship or both for a period not exceeding thirty-six consecutive months from the date of original purchase by the first retail consumer or commercial end user.
“Consumer use” means personal recreational use by a retail consumer. “Commercial use” or “commercial application” means all other uses, including use for commercial, income producing or rental purposes. Once a product has experienced commercial use, it shall thereafter be considered as a commercial product for purposes of this warranty. This warranty applies to the original owner that provides a proof of purchase. The warranty is not transferable. The warranty period begins on the date of purchase by the first retail consumer or commercial end user, and continues for the thirty-six month consecutive period thereafter. Any unit used in a commercial application is covered for a period of 90 days after purchase.
For the warranty to be valid, the product must be registered online at www.ardisam.com, or the warranty card must be filled out and received by Ardisam, Inc., within 30 days of purchase. Ardisam, Inc. shall not be obligated to ship any repair or replacement product to any location outside of the United States of America or Canada.
Earthquake® 1-Year Limited Warranty (Product)
Ardisam, Inc., warrants this Earthquake® product to be free from defects in the material or workmanship for a period of one year from the date of purchase.
During the one-year warranty of this product, Ardisam, Inc., will, at their discretion, furnish parts and/or labor to correct any defect caused by faulty material or workmanship. The warranty does not cover damage due to unintended use. Warranty work must be sent directly to Ardisam, Inc., or to an authorized service center.
To obtain warranty service, you must have prior approval by calling our Customer Service department at 1-800-345-6007. Ardisam, Inc. will at no charge, repair or replace, at their discretion, any defective part which falls under the conditions stated above. Ardisam, Inc. retains the right to change models, specifications and price without notice. This product, if used as intended, will give you years of trouble free service. We hope you will enjoy the quality of our products for years to come.
For replacement parts, phone 800-345-6007 or go online to www.ardisam.com.
Fusion® 1-Year Limited Warranty (Product)
Ardisam, Inc., warrants this Fusion® Drill-Powered Cultivator under a one-year limited warranty to be free from defects in materials or workmanship or both for a period not exceeding twelve consecutive months from the date of original purchase by the first retail consumer or commercial end user.
“Consumer use” means personal recreational use by a retail consumer. “Commercial use” or “commercial application” means all other uses, including use for commercial, income producing or rental purposes. Once a product has experienced commercial use, it shall thereafter be considered as a commercial product for purposes of this warranty. This warranty applies to the original owner that provides a proof of purchase. The warranty is not transferable. The warranty period begins on the date of purchase by the first retail consumer or commercial end user, and continues for the twelve month consecutive period thereafter. Any unit used in a commercial application is covered for a period of 90 days after purchase.
For the warranty to be valid, the product must be registered online at www.ardisam.com within 30 days of purchase. Ardisam, Inc. shall not be obligated to ship any repair or replacement product to any location outside of the United States of America or Canada.
Briggs & Stratton® Limited Warranty (Engine)
For products with Briggs & Stratton® Engines, review warranty details at:
https://www.briggsandstratton.com/na/en_us/support/warranty.html
Kohler® Limited Warranty (Engine)
For products with Kohler® Engines, review warranty details at:
https://power.kohler.com/na-en/engines/warranty
Honda® Limited Warranty (Engine)
For products with Honda® Engines, review warranty details at:
https://engines.honda.com/parts-and-support/warranty-info
*These warranty statements apply only to products which have not been subjected to negligent use, misuse, uses other than those indicated in the product’s owner’s manual, alteration, accident, use of unauthorized parts, failure to perform periodic maintenance as specified in product’s owner’s manual, normal wear and tear, use of unauthorized parts or repairs performed at non-authorized service centers. There is no other expressed warranty. Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one year from purchase, or to the extent permitted by law. All other implied warranties are excluded. Liability for incidental or consequential damages are excluded to the extent exclusion is permitted by law. Ardisam, Inc. does not assume, and does not authorize any other person to assume for us, any liability in connection with the sale of our products. To obtain warranty service, you must have prior approval by calling our customer service department at 1-800-345-6007. If you choose to ship your product to Ardisam for warranty repair, you must first have prior approval from Ardisam by calling our customer service department for a return material authorization number (RMA#). Under these circumstances, all items must be shipped prepaid. Ardisam will at no charge, repair or replace, at their discretion, any defective part which satisfies all conditions stated above. Ardisam retains the right to change models, specifications and price without notice. Ardisam, Inc. shall not be obligated to ship any repair or replacement product to any location outside of the United States of America or Canada.

